Frequently Asked Questions

ANSWER:We handle a wide range of pests including ants, spiders, rodents, cockroaches, bed bugs, termites, mosquitoes, and more. Our services are tailored to address your specific pest control needs.

ANSWER:Yes, the safety of your family and pets is our top priority. We use environmentally responsible and pet-friendly products and methods. Our technicians are trained to apply treatments safely and effectively.

ANSWER:The frequency of pest control services depends on several factors, including the type of pest, the severity of the infestation, and your property's location. We offer one-time services, as well as monthly, quarterly, and annual plans. Our experts can recommend the best schedule for you.

ANSWER:During a typical visit, our certified technician will inspect your property to identify pest activity and potential entry points. They will then apply targeted treatments, both inside and outside your home, and provide recommendations for preventing future infestations. The duration varies based on the service.

ANSWER:Yes, we stand behind our work. Many of our services come with a satisfaction guarantee. If pests return between scheduled visits, we'll re-treat your property at no additional cost. Please discuss specific guarantees with our team.

ANSWER:We understand that some pest problems require immediate attention. We strive to offer prompt service and can often schedule emergency visits within 24-48 hours. Contact us directly to discuss your urgent needs.

ANSWER:We proudly serve Washington, Idaho, Oregon, and Arizona including Spokane, Spokane Valley, Coeur d'Alene, Post Falls, Hermiston, Milton-Freewater, and surrounding areas. Please contact us to confirm service availability in your specific location.

ANSWER:In most cases, you do not need to leave your home during treatment. Our technicians use targeted application methods that minimize exposure. However, for certain treatments like fumigation or extensive indoor spraying, we may recommend that you, your family, and pets vacate the premises for a short period. We will provide clear instructions before any treatment.

ANSWER:Our standard residential service covers common household pests including ants, spiders, roaches, earwigs, and other crawling insects. Specialized pests like bed bugs, termites, rodents, and wildlife may require additional or specialized treatments.

ANSWER:We offer both one-time treatments for immediate pest issues and ongoing service plans for continuous protection. While regular maintenance provides the best long-term results, we understand that some situations only require a single treatment.

ANSWER:Yes, we specialize in pest control for restaurants and food service establishments. We understand the strict health regulations and provide discreet, effective treatments that comply with all food safety standards. Our programs include regular inspections, preventative treatments, and detailed documentation for health inspections.

ANSWER:Absolutely. We offer customized pest control solutions for office buildings of all sizes. Our commercial programs focus on preventative measures and discreet treatments that won't disrupt your business operations. We can schedule services after hours to minimize any impact on your employees and clients.

ANSWER:Yes, we provide emergency pest control services for commercial clients. We understand that pest issues can significantly impact your business and require immediate attention. Our team is available for rapid response to address urgent pest problems.

ANSWER:We provide comprehensive documentation for all commercial services, including detailed service reports, treatment records, pest activity logs, and recommendations. This documentation helps you maintain compliance with health regulations and quality assurance standards.

ANSWER:Yes, we specialize in developing Integrated Pest Management (IPM) programs tailored to your specific business needs. We'll work with you to create a comprehensive plan that addresses your unique challenges, industry requirements, and budget considerations.

ANSWER:Our bed bug treatment involves a multi-faceted approach, including thorough inspection, targeted chemical treatments, heat treatments when necessary, and follow-up visits to ensure complete elimination. We also provide guidance on preventing future infestations.

ANSWER:Our rodent control program includes a comprehensive inspection to identify entry points, exclusion work to seal those entry points, strategic placement of traps or bait stations, removal of existing rodents, and preventative measures to avoid future problems.

ANSWER:Yes, we offer complete termite control services, including inspections, prevention, and treatment. We use various methods including liquid treatments, bait systems, and preventative measures to protect your property from these destructive pests.

ANSWER:Our technicians are trained to safely remove wasp and hornet nests using specialized equipment and protective gear. We treat and remove the nest during times of low activity to minimize risk, and we can apply preventative treatments to discourage future nesting.

ANSWER:Preventing ants involves a combination of good sanitation practices, sealing entry points, removing food sources, and professional perimeter treatments. Our technicians can provide a customized ant prevention plan based on the specific species and your home's unique characteristics.